Voice Over IP Communication
When seconds count, voice communication bridges the gap between situational awareness and immediate action. Our integrated VOIP system lets operators contact personnel directly from the vMonitor interface - no phone lookups, no switching applications, just click and talk.
Click-to-Call from the Map
vMonitor's integrated VOIP system transforms your tracking display into a communication hub. Select any tracker on the map and initiate a voice call instantly - whether reaching another vMonitor operator, a driver in a tracked vehicle, or personnel using the SiteLink mobile app.
How It Works
- Browser-based calling: No softphone or additional software required - calls originate directly from the vMonitor interface
- Telnyx SIP integration: Enterprise-grade voice quality through our Telnyx SIP trunk with reliable global connectivity
- One-click connection: Click any tracker icon on the map to instantly dial the associated phone number
- Full duplex audio: Clear two-way communication for effective coordination
Who You Can Reach
- Other vMonitor operators: Coordinate with control room staff across multiple stations
- SiteLink mobile app users: Contact personnel in BLE, Tenant, or Offsite tracking modes
- Vehicle-mounted devices: Reach drivers through integrated communication hardware
- Any phone number: Dial out to external contacts when needed
When Every Second Counts
Integrated voice communication turns passive monitoring into active intervention. Whether it's a vehicle approaching a restricted zone, personnel entering a hazardous area, or assets moving where they shouldn't be - operators can speak directly to the person who needs to act before a situation becomes an incident. Across every sector we serve, the ability to instantly communicate transforms real-time awareness into real-time response.
Runway Incursion Prevention
When a ground vehicle approaches an active runway, operators see the alert and can immediately voice-contact the driver to halt movement - preventing potential catastrophic incidents before they occur.
Proving Ground Safety
Test vehicles approaching occupied track sections trigger proximity alerts. Control room operators can instantly call drivers to coordinate safe passing or bring vehicles to a stop, maintaining safety protocols during high-speed testing.
Security Response Coordination
When unauthorized access is detected at a restricted zone, security coordinators can immediately contact the nearest patrol unit visible on the map, directing them to respond while tracking their approach in real-time.
Port Operations Safety
When container handling equipment approaches personnel or vehicles enter active loading zones, operators can instantly contact drivers to redirect movement - keeping workers safe in high-traffic terminal environments.
Seamless Mobile Integration
VOIP communication works hand-in-hand with vMonitor SiteLink, our mobile tracking application. Personnel using SiteLink in any tracking mode - BLE, Tenant, or Offsite - can receive calls directly through the app, ensuring you can always reach tracked individuals regardless of how they're connected to the system.
Explore vMonitor SiteLinkReady to add voice communication to your tracking system?
Contact us to learn how integrated VOIP can enhance your operational response capabilities.
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